Effective: January 1, 2026
Adobe Acrobat Reader is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices when you use the Adobe Acrobat Reader application and related services.
We collect information you provide directly, such as when you create an Adobe ID account, contact support, or use cloud features. This may include your name and email address.
We automatically collect device identifiers, operating system version, application version, crash reports, and usage statistics to improve stability and performance.
We use collected information to provide, maintain and improve the Service; personalise your experience; communicate updates; diagnose technical issues; and comply with legal obligations. We do not sell your personal information to third parties.
Documents stored in Adobe Document Cloud are encrypted in transit and at rest. You retain ownership and can delete files at any time from the Document Cloud portal or within the application.
The Service uses cookies and similar technologies to recognise your device, remember preferences, and collect usage analytics. You can control cookies through your device or browser settings.
We retain personal information as long as your account is active or as needed to provide the Service. You may request account and data deletion by contacting our support team.
We implement industry-standard encryption and security practices. All data transmitted between the application and our servers uses TLS 1.2 or higher encryption.
The Service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have done so inadvertently, please contact us immediately.
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the effective date.
Questions about this Privacy Policy may be directed to our support team via the Contact page on this website.